The Measurement-Based Care Population Health Hub for Large Populations

Enabling Personalized Mental Health Support At Scale

Greenspace’s Population Health Hubs create a digital front door that screens, triages, and connects members, students, employees, or communities to the right support at the right time. The result is better access, stronger engagement, improved outcomes, and a more efficient system of care.

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What Do Our Population Health Hubs Do?

Enable seamless access to personalized, measurable mental health support at scale.

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Greenspace’s Population Health Hubs help organizations guide large groups of people to the most appropriate mental health and wellness resources based on their unique needs. Through a single digital front door, individuals can access support, track their progress over time, stay engaged in their mental health, and improve their symptoms.

Organizations gain real-time insight into utilization, outcomes, and improvement trends, allowing them to strengthen programs, improve well-being, and increase system efficiency. Whether you’re an insurer working to improve Star Ratings, a school district supporting students, or a health system monitoring patients after discharge, the Hub adapts to your mental health goals.

The proactive mental health support your population is looking for, all in one place.

Tailored to Your Population

Health Plans

Boost member satisfaction and improve outcomes through data-driven, personalized care at scale. Whether supporting Medicare, Medicaid, or commercial members, our Population Health Hubs enable early identification of mental health needs, timely support, and clear pathways to care. Plans maintain an auditable record of screening, follow-up, and confirmation of care, supporting compliance and quality reporting. For Medicare Advantage plans, this same foundation directly supports Star Ratings performance improvement. Real-time analytics and population-level insights help plans surface gaps in care delivery and use engagement and outcomes data to drive continuous quality improvement. By supporting members throughout their care journey, health plans improve outcomes, strengthen member experience, and ensure people receive timely, appropriate mental health support.

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Schools and School Boards

Centralize your Multi-Tiered Systems of Support (MTSS) framework in one platform, so students, parents or guardians, and school staff always know where to go when a student needs help. Greenspace’s Population Health Hubs ensure every student has timely access to the resources available across all tiers of your MTSS model. Through proactive mental health check-ins and a single digital front door to supports and services, schools can identify students who may be struggling earlier and guide them to the most appropriate level of care. With insight into screening results, engagement, and student wellness trends, educators and administrators can intervene sooner and monitor progress over time. The Hub reduces burden on school staff while ensuring support is delivered in a way that is accessible, scalable, and responsive to student needs.

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Health Systems and Community-Based Organizations

Bring all available support across programs, providers, and levels of care into one centralized platform so every individual knows where to turn when they need support. Whether it’s for an entire community, new mothers navigating perinatal care, or individuals living with chronic pain, the Hub ensures the right resources reach the right people at the right time. Flexible by design, the Hub is configured to support the unique needs of any population your organization serves. Our Hubs also equip primary care providers and care teams with a clear view of available services, helping them confidently refer individuals to the most appropriate care. Remote monitoring, real-time insights, and post-discharge follow-up reduce gaps in care and enable earlier intervention. By shifting from reactive care to proactive support, organizations can improve outcomes, reach vulnerable populations more effectively, and deliver more equitable care at scale.

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Employers & Corporations

Centralize your workplace mental health strategy so employees always know where to go for confidential, stigma-free support. Our Population Health Hub makes it easy for employees to understand what resources are available and quickly access the support that best fits their specific needs. Through regular mental health check-ins and personalized recommendations, employees are guided to the most appropriate supports at the right time, whether they’re managing day-to-day stress or significant mental health challenges. With real-time visibility into workforce well-being trends, leaders can identify emerging needs, take early action, and better support their teams. The Hub helps drive engagement, reduce burnout, and increase the proactive use of available resources. The result is a healthier workforce, a stronger employee experience, and improved productivity across your organization.

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Boost member satisfaction and improve outcomes through data-driven, personalized care at scale. Whether supporting Medicare, Medicaid, or commercial members, our Population Health Hubs enable early identification of mental health needs, timely support, and clear pathways to care. Plans maintain an auditable record of screening, follow-up, and confirmation of care, supporting compliance and quality reporting. For Medicare Advantage plans, this same foundation directly supports Star Ratings performance improvement. Real-time analytics and population-level insights help plans surface gaps in care delivery and use engagement and outcomes data to drive continuous quality improvement. By supporting members throughout their care journey, health plans improve outcomes, strengthen member experience, and ensure people receive timely, appropriate mental health support.

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Centralize your Multi-Tiered Systems of Support (MTSS) framework in one platform, so students, parents or guardians, and school staff always know where to go when a student needs help. Greenspace’s Population Health Hubs ensure every student has timely access to the resources available across all tiers of your MTSS model. Through proactive mental health check-ins and a single digital front door to supports and services, schools can identify students who may be struggling earlier and guide them to the most appropriate level of care. With insight into screening results, engagement, and student wellness trends, educators and administrators can intervene sooner and monitor progress over time. The Hub reduces burden on school staff while ensuring support is delivered in a way that is accessible, scalable, and responsive to student needs.

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Bring all available support across programs, providers, and levels of care into one centralized platform so every individual knows where to turn when they need support. Whether it’s for an entire community, new mothers navigating perinatal care, or individuals living with chronic pain, the Hub ensures the right resources reach the right people at the right time. Flexible by design, the Hub is configured to support the unique needs of any population your organization serves. Our Hubs also equip primary care providers and care teams with a clear view of available services, helping them confidently refer individuals to the most appropriate care. Remote monitoring, real-time insights, and post-discharge follow-up reduce gaps in care and enable earlier intervention. By shifting from reactive care to proactive support, organizations can improve outcomes, reach vulnerable populations more effectively, and deliver more equitable care at scale.

Learn more

Centralize your workplace mental health strategy so employees always know where to go for confidential, stigma-free support. Our Population Health Hub makes it easy for employees to understand what resources are available and quickly access the support that best fits their specific needs. Through regular mental health check-ins and personalized recommendations, employees are guided to the most appropriate supports at the right time, whether they’re managing day-to-day stress or significant mental health challenges. With real-time visibility into workforce well-being trends, leaders can identify emerging needs, take early action, and better support their teams. The Hub helps drive engagement, reduce burnout, and increase the proactive use of available resources. The result is a healthier workforce, a stronger employee experience, and improved productivity across your organization.

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Engage Your Population and Improve Mental Health Outcomes

Greenspace Population Health Hubs bring all your resources and services into one place, making it easy for people to find and access the support they need, before challenges escalate. By increasing awareness and the proactive use of mental health supports, the platform helps reduce symptom deterioration, prevent crises, and lower the burden on higher-cost interventions.

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Total users

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choose to access self-guided resources over 1:1 care

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user retention at 30-days

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average symptom improvement

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of users reported that without the Hub, they would not have accessed any mental health support

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of users reported that without the Hub, they would have accessed crisis or emergency support

See the Platform in Action

Comprehensive Resource Hub
Regular Mental Health Check-Ins
Personalized Care Recommendations
Health Dashboard
Risk Detection and Case Management Tools
Reporting & Analytics
Depression Screening
Follow-Up & Care Confirmation
Comprehensive Resource Hub
Ensure everyone’s needs are met with 1,000+ self-guided tools, educational resources, and external supports—all accessible through a centralized, easy-to-navigate resource library. The Hub integrates with all of your existing resources and services via Single Sign-On (SSO), ensuring a seamless and intuitive user experience for every member.
Regular Mental Health Check-Ins
Quick, evidence-based check-ins help individuals understand their needs, access the right resources, and stay engaged, while tracking progress over time supports stronger self-awareness and symptom improvement.
Personalized Care Recommendations
Real-time, AI-powered recommendations for educational resources, online supports, or 1:1 care based on symptom acuity, demographics, and user preferences.
Health Dashboard
Keep users engaged and progressing with structured goal-setting, guided reflection, and visual progress tracking after each check-in. Progress visualizations and insights help individuals better understand their mental health, empowers ongoing self-awareness of what’s positively or negatively impacting their well-being, and keeps users engaged with the proactive supports that are most appropriate for their needs.
Risk Detection and Case Management Tools
Automatically flag individuals who may be at risk based on assessment results or engagement patterns, and notify care teams in real time. Manage follow-up, referrals, and care pathways directly through the platform or integrated into your internal case management system or EHR—ensuring at-risk users receive timely and appropriate support.
Reporting & Analytics
Access a comprehensive, real-time view of your population’s overall wellness, engagement trends, and resource utilization. This dashboard is tailored to your needs, helping you understand what types of supports are driving a positive impact, where gaps exist in educational content or service offerings, and how to optimize your mental health strategy to better support your population.
Depression Screening
Automatically deliver validated depression screenings tied to qualifying clinical encounters (before or after a visit) to ensure timely, compliant screening at scale. Intelligent logic confirms when screening is due, removes the burden of manual outreach, and supports consistent, auditable screening aligned with CMS requirements.
Follow-Up & Care Confirmation
Go beyond screening to ensure action. When follow-up is needed, the platform documents confirmation of care and automates outreach to support timely access to services or navigation support, creating a clear, defensible record that screening was followed by the appropriate next steps.

The Features

Flexible and Customizable

We work with you to build a user-friendly, custom branded hub that covers your full ecosystem of care and adapts as your wellness strategy evolves or your resources change.

Adaptable Delivery

Individuals can complete assessments via desktop or mobile and can customize when and how often they receive reminder notifications, making it easy for them to incorporate regular wellness activities into their normal routine.

Stepped Care Model

Users can choose to access the resources that are most appropriate for their unique needs including educational content, self-guided apps, group and individual counselling, crisis support, and more.

Integration

Connect your hub to existing EHR and Case Management solutions to ensure a deeply connected technology ecosystem that simplifies workflows and engages users.

Single Sign-On

Individuals can use their organization credentials to log in and access all care options, without ever having to create a new account.

Highest Privacy Standards

Greenspace is committed to maintaining privacy and security that exceeds PIPEDA, PHIPA, HIPAA and all regional standards, as well as being SOC II Type II compliant.

Flexible and Customizable

We work with you to build a user-friendly, custom branded hub that covers your full ecosystem of care and adapts as your wellness strategy evolves or your resources change.

Adaptable Delivery

Individuals can complete assessments via desktop or mobile and can customize when and how often they receive reminder notifications, making it easy for them to incorporate regular wellness activities into their normal routine.

Stepped Care Model

Users can choose to access the resources that are most appropriate for their unique needs including educational content, self-guided apps, group and individual counselling, crisis support, and more.

Integration

Connect your hub to existing EHR and Case Management solutions to ensure a deeply connected technology ecosystem that simplifies workflows and engages users.

Single Sign-On

Individuals can use their organization credentials to log in and access all care options, without ever having to create a new account.

Highest Privacy Standards

Greenspace is committed to maintaining privacy and security that exceeds PIPEDA, PHIPA, HIPAA and all regional standards, as well as being SOC II Type II compliant.

See the impact for yourself

Schedule a call with one of our Population Health experts today.

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Partnering with North America’s leading organizations to deliver the highest quality mental health care.
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Homewood Health Logo

39% increase in assessment completion with Greenspace MBC.

Lakehead University Logo

Implementing pop health to support more than 8,680 students.

Western University Canada Logo

Full ecosystem of care across every Greenspace platform, from Pop Health to MBC.

IWK Health Nova Scotia Logo

Health authority using Greenspace to understand the impact of services across the province.

Sinai Health Logo

Driving high-quality integrated care across the health continuum.

Stepped Care Solutions Logo

Applying MBC and Stepped Care 2.0 within a national mental health initiative.

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What Our Clients Say About Us

26 Reviews

MBC allows us to start answering population health questions about care delivery. We can show effective plans for engagement across different services and modalites and build care pathways that really engage individuals, based on these objective screening tools and results.

Brandon Fisher

Chief Strategy Officer, Merakey

I love the Population Health model. We don’t want to be a place you only go as a last resort. We want to serve the full spectrum of students, from those at their worst to those who are doing great or just experiencing normal stressors. The Population Health Hubs really allows us to promote this to the entire campus community, not just students actively seeking mental health support.

Irene Pugliese

Manager of Wellness Services, Student Health & Wellness, Lakehead University
Lisa_Encompass

As we work hard every day to achieve health equity throughout our services, it is vital to have the client voice at the center of their care process. By partnering with Greenspace, we are able to get data in real-time for both our providers and their clients, which allows us to improve client-provider communication and inform treatment decisions, which is a real game-changer to help us improve overall outcomes and equity in care.

Lisa Russell

CHIEF PROGRAM OFFICER, ENCOMPASS COMMUNITY SERVICES

Greenspace allows us the flexibility to easily capture baselines, but more importantly track progress over time. It is so empowering to be able to clearly identify the impact we are having across the students, and also identify those that may need additional support. Our team has found the dashboards to be relevant to track engagement and clinical outcomes, and we are hopeful that our clinicians can use the insights and develop more streamlined treatment plans.

Rob D'Alonzo, LCP

CHIEF CLINICAL OFFICER, THE LINCOLN CENTER FOR FAMILY AND YOUTH

Ensuring that the right service at the right time is being provided is a key component of Mental Health Services at the Kenora Catholic District School Board. Measurement-Based Care (MBC) will further support Mental Health Workers/Student Well-Being Coaches in making informed clinical decisions. Knowing how important MBC is, we've now partnered with Greenspace Health that will help us easily achieve these goals. Every student will be well supported with the help of a platform like Greenspace.

Sue Devlin

Mental Health Lead, Kenora Catholic District School Board

The Economic Impact of a Population Health Hub

Our Population Health Hubs drastically improve resource navigation, increase population engagement with upstream and preventative services, and significantly enhances symptom improvement and population wellness. The result is a full ecosystem of care that meets your population where they’re at in their mental health journey, ensuring that people have timely access to the most appropriate resources for their needs, while reducing wait times and healthcare costs.

Reduce the strain on in-person and downstream services

Due to complex or fractured service navigation, many people's first interaction with mental healthcare is with 1:1 therapy or they wait to access any services until they’re in crisis and in need of high-acuity and high-cost services. Not only does this create longer wait times for services and drastically increase costs of care, it prevents people from proactively accessing upstream services (e.g., Self-Guided iCBT, Group Therapy, Mindfulness Apps etc.) that prevent continued deterioration that can lead to severe mental health challenges. With Risk Flags based on deterioration, symptom severity and suicidal ideation, our Care Management functionality ensures your team is aware of the people most at-risk and can proactively reach out to ensure they access the most appropriate services for their challenges and reduce the demand on higher levels of care.

Fulfill the need for low-cost, self-guided resources

Results from over 250,000 users of our Population Health Hubs show that when alternative self-guided resources are available, 70% of individuals choose to access lower-cost, self-guided resources first instead of 1:1 counselling services. This helps to drastically decrease the cost of care for each individual, as well as improving the overall wellness of the population.

Improve population-level outcomes

Our Population Health Hub outcome data shows that, regardless of the resources users access, the more assessments an individual completes, the higher their symptom improvement. This is similar to the research and evidence surrounding Measurement-Based Care in clinical settings, which we’ve embedded as a foundational component of our Population Health Hubs. It’s clear, from both qualitative user feedback and quantitative outcome data, that providing self-guided users the ability to track and understand their mental health outcomes drastically improves engagement and helps to significantly reduce mental health challenges.

Preventative mental health supports significantly reduce physical and mental healthcare costs.

Without widely available preventative interventions, the likelihood of downstream acute mental health challenges increases, which is associated with higher-cost mental and physical health services. Evidence shows that untreated mental health challenges contribute to a 60% increase in costs for physical health services compared to individuals with the same physical conditions who have accessed evidence-based mental health services. Additionally, about 40% of people with anxiety and depression are also facing a long-term physical health problem, and the cost of managing their physical health is about 50% higher compared to those with the same physical conditions who do not experience mental health challenges. (Clark & Layard, 2014).

Impactful Resource Investments

Leveraging the Hubs customized outcome dashboards and reports empowers teams to access evidence-based insights to identify service gaps and invest in resources and services that best address the needs of the population. As a large or complex organizations or health system, you will be well-equipped with the objective outcome data necessary to iterate and innovate your mental health strategy to improve the impact of your population-level mental health strategy and supports, while reducing the overall cost of mental and physical health services.

Case Study: Wellness Together Canada

Advancing Population Health Nationwide

Wellness Together Canada was a population-level mental health Hub launched during COVID-19 to provide free support to people across the country and help Canadians better understand and improve their mental health. With millions of users nationwide, the platform demonstrated how a population health approach can expand access to care, improve mental health symptoms, and reduce care costs while generating insights to inform national mental health strategy improvements.

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Case Study: Lakehead University

A Campus-Wide Approach to Student Mental Health

Lakehead University launched WellU, a campus-wide Population Health Hub that provides students with a centralized front door to mental health support. By making support easier to navigate and access based on each students unique challenges, demographics and symptom acuity, WellU helps students engage with the right resources earlier while enabling staff to better guide students to appropriate services across campus.

PUT YOUR PEOPLE FIRST

Give your population the tools they need to be at their best.

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Computer displaying data points, used to monitor symptoms over time

FREQUENTLY ASKED QUESTIONS

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How often can users track their progress?

People accessing the resource hub can track their progress by completing a mental wellness self-assessment at their chosen frequency (default frequency is set to every two weeks). They can choose to receive a notification to complete the assessment every week, two weeks, four weeks or eight weeks. Assessment frequency can also be configured based on organization and user preferences or best practices. 

How do regular assessments help to enhance user engagement and improve mental health symptoms?

Across our Population Health Hub implementations, usage and outcome data shows that regular self-assessments help to drastically enhance continued mental health engagement and symptom improvement. The average 30-day user retention rate across our Hubs is 43%, which is very promising, especially when compared to the industry average for self-guided mental health tools of between 3-6%. As well, those who return to specifically complete their self-assessments account for 93% of returning users.

It is clear that users return to the Hub in order to complete their self assessments, which helps users stay engaged in preventative care. Additionally, assessment engagement also correlates to overall symptom improvement. Our outcome-data, from over 250,000 users, shows that the more assessments a person completes, the more their wellness improves over time.

How can Hub users interpret their data? Are there resources to support them?

The Population Health Hub presents non-diagnostic mental health data to users, alongside unique insights and prompting questions that help encourage users to reflect on their symptom changes that have occurred since their last assessment. The goal is to spark their curiosity about changes in their results to help them gain a better understanding of their mental health, including what things in their life may be impacting them positively or negatively.

The Hub also recommends resources based on a user’s most recent assessment results. Regular assessment completion helps users understand when a resource is, or is not, working for them and when they may need to step up to a higher level of care (e.g. 1:1 therapy).

How will clinicians and clinical teams be able to leverage data to support users?

Your Population Health Hub will be tailored to your organizations specific implementation. There are three ways in which data can be shared with providers, dependent on your implementation:

  1. If using the Hub in isolation of a Greenspace MBC solution or EHR, user data will be treated as anonymized PHI, meaning only users will have access to their results. In this case, users can choose to export their data and either bring it with them to 1:1 counselling appointments or email it directly to their clinician, in order to help deepen conversations with their therapist. The organization providing the Hub will be able to access and leverage aggregate, anonymized data through their customized organizational dashboard.
  2. For full implementations of Greenspace that include Greenspace’s clinical Measurement-Based Care and/or Intake Platforms, user results can be integrated within their other Greenspace platforms and their EHR so that clinicians and clinic teams can access client results directly within either system.
  3. If your organization is using the Hub in isolation of a Greenspace MBC platform and your clinical team leverages an EHR system to store client outcome data, with their permission, user results can be easily synced with the client record on your EHR and leveraged to inform treatment goals and decisions.

Is there an option for users to access the Hub from a mobile application?

The Hub is accessible via mobile, tablet, or desktop browser and has been optimized to provide a seamless experience across all settings. Greenspace Population Health Hubs also offers the option for a mobile application that can be leveraged to increase Hub accessibility and provide an option for further engagement from your Hubs most active users.

Does Greenspace maintain security practices in line with industry best practices and Canadian standards?

Security of patient information and privacy is the foundation of the Greenspace platform. We take this responsibility very seriously and have implemented significant measures to safeguard patients’ personal health information that exceed industry standards and best practices. Greenspace is SOC 2 Type II compliant and conforms to digital and physical security protocols (including PIPEDA and PHIPA), with SSL-secured access, AES encryption at the filesystem level, and firewalls protecting all data. We take many additional precautions to protect privacy including: requiring strong passwords, automatic logouts, automatic access logging, secured data backups, two factor authentication and restrictive data access procedures. All data and information is stored in Canada. Please review our Security Page for more details.

Who can see users’ personal information?

The information users provide on this site belongs to them and is kept private and confidential. Unless otherwise agreed to by the user for research or clinical purposes, personal information will not be shared, sold, or disclosed to third parties, as described in our Privacy Policy. You can read our full privacy policy here.

Is it secure for users to complete assessments online?

The assessments that are delivered to users (via browser, by email or SMS) don’t contain any personally identifying information or health information. When assessments are completed, the data is sent to the application’s server through secure channels (HTTPS, SSH, etc.). No user information in conjunction with user names is ever sent over unsecured email or other unsecured channels.